PinnedSelected Articles & EssaysRoughly Categorized, Ordered Chronologically — 🗞️ If you’d like to keep up with everything I write and be the first to know when I publish something new (not just here on Medium), please feel free to subscribe to my humble little newsletter. ☕ And if you really enjoy my articles and essays, you always have…Bibliography2 min readBibliography2 min read
PinnedPoetryPoems Published in Literary Magazines & Journals — 🗞️ If you’d like to keep up with my poetry and be the first to know when I publish something new, please feel free to subscribe to my Substack, “Attempts at Poetry.” ☕ And if you really enjoy what I write, you always have the option to spend me one…Poetry2 min readPoetry2 min read
Published in UX Collective·Updated Mar 18Member-onlyPillars, objectives, and OGSMs: how to define a design team’s most important topicsTL;DR: In this article of our Design Team Strategy series, we explore how to define the most critical topics of a design team’s strategy by brainstorming current and future objectives, clustering them into overarching themes, prioritizing them, and formulating corresponding OGSMs. …Leadership6 min readLeadership6 min read
Published in UX Collective·Updated Mar 18Member-onlyThe strategy house: how to define a design team’s missionTL;DR: This article focuses on an introduction to the “Strategy House Model”—a visual representation of a team’s strategy, with the mission as the roof, the pillars as the most important topics, and the values as the foundation. …Strategy6 min readStrategy6 min read
Published in UX Collective·Updated Jan 5Member-onlyBeyond form and function: Design is poetryLast year, my brother gave me Mortimer J. Adler and Charles Van Doren’s classic How to Read a Book (Adler & Van Doren*, 2014) as a birthday present (a must-read for everyone who wants to truly read). While the book touches on very much every kind of literature there is…Poetry11 min readPoetry11 min read
Published in UX Collective·Updated Jan 5Member-onlyOne formula to rule them all: the ROI of a Design SystemCo-authored with Guido Baena Wehrmann (Guidobw) — TL;DR: Design systems are a crucial success factor for digital businesses, and virtually every major player works with one. Still, they can sometimes be hard to sell to management. Here’s a ready-to-use formula to calculate the ROI of any design system. Design systems have become a standard in the digital…Design Systems13 min readDesign Systems13 min read
Published in UX Collective·Updated Jan 5Member-onlyListen to users, but only 85% of the timeHow Black Swans Can Save Innovation in a Data-Driven World — TL;DR: Data-driven design is a proven success factor that more and more digital businesses embrace. At the same time, academics and practitioners alike warn that when virtually everything must be tested and proven with numbers, that can stifle creativity and innovation. This article argues that Taleb’s Black Swan theory can…Design22 min readDesign22 min read
Published in UX Collective·Updated Jan 5Member-onlyAI will be a thing in Design and Research, but there are some issues to resolve firstTL;DR: To what extent do digital designers and user researchers in industry make use of AI-powered systems to support their work? The answer seems to be “not much,” as we found in a survey with 34 practitioners. In general, there seems to be little awareness of the specific advantages AI…Artificial Intelligence8 min readArtificial Intelligence8 min read
Published in UX Collective·May 25, 2022Member-onlyUX vs. Product Design vs. UI: The Never-Ending BattleTL;DR: Digital product design teams are often referred to as “the UX team” or “the UX/UI team,” which are terminologies that can significantly disturb a proper understanding of what UX and digital product design actually are and what a digital product design team does. For one, the user’s experience can’t…Design9 min readDesign9 min read
Published in UX Collective·Mar 11, 2022Member-onlyWhy we need to get rid of significance in A/B testingP-values and significance are utterly ill-suited tools for A/B testing. — In my previous job, I was responsible for all A/B testing in an e-commerce department. We worked with an external partner and took care of the whole package — from generating hypotheses to developing the tests to providing a report of the results. Those reports were presented to a variety…A B Testing6 min readA B Testing6 min read