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Poems Published in Literary Magazines & Journals — 🗞️ If you’d like to keep up with my poetry and be the first to know when I publish something new, please feel free to subscribe to my Substack, “Attempts at Poetry.” ☕ And if you really enjoy what I write, you always have the option to spend me one…

TL;DR: In this article, we explore the importance of team values in creating a cohesive and effective strategy for a design team. Team values are the guiding principles that shape a team’s culture and determine how its members interact with each other and stakeholders. Defining them is a collaborative process…

It’s less straightforward than one might think. — This is the second in a series of articles on user experience measurement: Conversion rate & average order value are not UX metrics ☞ So, how can we measure UX? The precise, quantitative measurement of user experience (UX) based on one or more metrics is invaluable for design, research, and…

TL;DR: In this article of our Design Team Strategy series, we explore how to define the most critical topics of a design team’s strategy by brainstorming current and future objectives, clustering them into overarching themes, prioritizing them, and formulating corresponding OGSMs. …

TL;DR: This article focuses on an introduction to the “Strategy House Model”—a visual representation of a team’s strategy, with the mission as the roof, the pillars as the most important topics, and the values as the foundation. …

Last year, my brother gave me Mortimer J. Adler and Charles Van Doren’s classic How to Read a Book (Adler & Van Doren*, 2014) as a birthday present (a must-read for everyone who wants to truly read). While the book touches on very much every kind of literature there is…

Co-authored with Guido Baena Wehrmann (Guidobw) — TL;DR: Design systems are a crucial success factor for digital businesses, and virtually every major player works with one. Still, they can sometimes be hard to sell to management. Here’s a ready-to-use formula to calculate the ROI of any design system. Design systems have become a standard in the digital…

How Black Swans Can Save Innovation in a Data-Driven World — TL;DR: Data-driven design is a proven success factor that more and more digital businesses embrace. At the same time, academics and practitioners alike warn that when virtually everything must be tested and proven with numbers, that can stifle creativity and innovation. This article argues that Taleb’s Black Swan theory can…